Orders placed before 2pm (Mon - Fri) will be shipped the same day. Standard delivery 3-5 business days.

Cookies & Privacy Policy

1. Why do we need your personal data

 

We at Chioniso, take data security and confidentiality as a top priority. This text describes how we as data responsible collect and process your data in regards to the use of chioniso.com, including purchase of products, sign-up for newsletters and distribution of marketing material.

We encourage you to read this text carefully to learn how we process and use your data. If you have any questions in regards to our processing of your personal data, you are always welcome to contact us at contact@chioniso.com

DEFINITIONS:

The definition of personal data means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

When we use the term ‘processing,’ we mean any operation or set of operations performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

2. Who controls the data?

 

Chioniso is the brand trading name for House of African Jewellers CVR: 33524730. House of African Jewellers is responsible for the data collected by Chioniso.

You are always welcome to contact us if you have any questions in regards to the protection of your data or if you want to exercise your rights. You can contact us at contact@chioniso.com.

3. Categories of personal data and purposes

Purchase of products

We collect, register and process the following types of personal data about you:

  • Name
  • E-mail address
  • Phone number
  • Private address
  • Information about your purchase

The personal data is collected and processed for the following purposes:

  • Processing of orders, including shipment of purchased products, filling out the package label with your name and address, etc.
  • Sending you information via email and SMS when your delivery has been shipped
  • Statistics and analysis for internal development and improvement of Chioniso’s offers

Sign-up for newsletter

We collect, register and process the following types of personal data about you:

E-mail address

The personal data is collected and processed for the following purposes:

  • Sending out newsletters, including information about our products, activities and marketing material in accordance with your consent
  • Statistics and analysis for internal development and improvement of offers

Creation of account on chioniso.com

We collect, register and process the following types of personal data:

  • Name
  • E-mail address
  • Phone number
  • Private address
  • Any additional information you voluntarily provide

The personal data is collected and processed for the following purposes:

Swift processing of your orders

  • Informing you about new products and services from Chioniso that you have expressed an interest in receiving and have given consent to; including marketing-related purposes
  • Statistics and analysis for internal development and improvement of Chioniso’s offers

When we collect personal data directly from you for the above purposes, you are giving us the data voluntarily. You are not obligated to give these personal data to us.

Cookies

We use cookies on chioniso.com. When you visit chioniso.com we use cookies to register what you have viewed on our website, control purchasing flow and to measure traffic on our website.We use analytical tools such as Google Analytics for this purpose. We use this information to improve our website and customise product range and for improving our service.

You can opt-out of cookies on your computer or manage cookies to notify you each time a website requests to store cookies. Use your browser’s help function for more information.

Social Media

Our website provides you with social plug-ins from various social networks. If you choose to interact with a social network, your activity on our website will also be made available to social networks such as Facebook and Twitter.

If you have logged in to one of these social network sites during your visit to our website, the social network site may add this information to your profile. If you are interacting with one of the social plug-ins, this information will be transferred to the social network site. If you do not want this data transfer, please log out of your social network site before entering our website. We cannot prevent this data collection and social plug-in information transfer. Please read carefully the privacy policies of your social networks for detailed information about their collection and transfer of personal data, your rights, and how you can achieve satisfactory privacy settings.

Additionally, to improve your user and brand experience, your data may be passed to a third party (e.g. Facebook) for processing in accordance with data protection and privacy regulations.

Facebook: http://www.facebook.com/about/privacy/

Twitter: http://twitter.com/privacy

Google +: http://www.google.com/intl/en/policies/privacy/

4. Consequences of non-disclosure of information

By opting out of providing this information, you choose not to receive the desired service such as making a purchase, opening a Chioniso account or receiving newsletters.

Chioniso processes your personal data for marketing purposes in accordance with applicable law, including the requirement of consent before distribution of electronic marketing. You can always withdraw your consent, and we will then end the processing of your data. If you withdraw your consent, however, it does not affect the legality of the processing that took place before the withdrawal.

5. Disclosure and transfer of data


Our distributors are only given access to your personal data to the extent necessary to process and ship your order.

6. Duration of storage


Chioniso stores personal data and purchase information for five years in accordance with applicable laws of accounting. For sign-ups for newsletters, your personal data is stored for as long as you are subscribed. For user logins at chioniso.com, the data is stored until deletion of the user.

7. Your rights


Upon your request, we will always inform you about which information we have registered about you. Similarly, you have the right to ask us to correct or limit the processing of your personal data. Upon your request, we will delete your personal data if desired, unless we have a legal basis to continue the processing (such as billing).

8. Right to Complain


You also have the right to complain to the Danish Data Protection Agency:

The Danish Protection Agency

Borgergade 28, 5.
1300 København K
Denmark

9. Contact


You are welcome to contact us if you have any questions in regards to the protection of your data or if you want to exercise your rights. You can contact us at:

Hørkær 19A, 2 -3
2730 Herlev
Denmark

Tel: +45 2250 1331
Email: contact@chioniso.com

10. Changes to this policy


We reserve the right to make changes to this privacy policy. Any changes will be published on this page.